Services to Elevate Your Billing and Customer Operations

We Listen – We Think – We Deliver

Engineering the Fit to Your Utility ‘One Size Does Not Fit All’

Origin is proud to specialize in Oracle Energy & Water and Infor Enterprise Software Utility CIS Implementations, Upgrades, Application Optimization

While Oracle C2M forms the core of the SmartCity Suite, Origin is also qualified and experienced across the full range of Oracle Energy and Water software products and platforms.  Our team has been supporting Oracle CIS for over 25 years.

Since 2019, Origin has partnered with Infor as an implementation partner and has successfully delivered multiple implementations of Infor Utility Billing for municipal utilities.

Elevate Your Business with Origin Services

Our utility clients are frequently transforming to keep up with industry change.  Technology is advancing, regulations are evolving, and customer expectations are elevating.

Origin provides focused services and support for any project aimed at nurturing and achieving an efficient and effective business operation and delighting customers.

Increasing Effectiveness of Utility Resources

Origin aligns technology to business process to optimize efficiencies, enabling utility resources to focus on higher level refinements that lead to greater operational savings.

Making Technology Investments Pay Off

Modern utilities can do more with less by leveraging investments technology.   Origin helps utilities explore technology capabilities that can positively impact customer behavior and increase engagement, while reducing resource hours and cost.

Reducing Friction for Customers

Origin looks for ways automate and expedite customer engagement to reduce customer friction and increase satisfaction.

OnPoint is Origin’s Client Engagement Protocol

Origin brings our collaborative, engagement framework, onPoint, to each project. onPoint has been developed over time with best practices and disciplined performance management.

 

onPoint is designed to work within each client’s governance culture to ensure parties remain aligned for the entire project.

 

Accommodation to each client’s unique business model and culture is the only way to achieve lasting positive impact.